Stepping into the Acting General Manager (GM) role, from a National Sales Director position has been both an exciting and challenging transition. While sales leadership equips you with strategic thinking, relationship management, and revenue growth skills, the GM role demands a broader business perspective. Here’s what I’ve learned on my journey so far.

Application modernisation, often overlooked in digital transformation, can be a cost-effective way to leverage the benefits of cloud technology. This involves updating legacy applications to improve performance, security, and efficiency, allowing for greater scalability, flexibility, and integration.

Australian organisations are increasingly adopting cloud strategies as part of their technology infrastructure. The Australian Bureau of Statistics surveyed Australian businesses in 2022 and found that 85% were using ICT1, with 59% of these using cloud technology. Gartner predicts that cloud computing will become a business necessity by 2028.

A feeling of wonder and marvel can happen with new technologies when you suddenly realise that all the hype and promises are real. Around the world, we’re seeing this right now with generative AI, which has whipped up a lot of hype in such a short time. As organisations come to terms with generative AI and how it can revolutionise their business, they can be left thinking about when and how to modernise their workforce best.

Bailkoski highlights three standout themes from Logicalis Group’s latest CIO Report—all anchored in disruption. As CIOs and tech leaders navigate these rapid shifts, the annual CIO Report sheds light on the evolving priorities and challenges facing IT leadership today. Addressing a room of industry experts, Bailkoski reflected on how the role of IT leadership has transformed over the past decade. A decade of evolution: From shadow IT to digital transformation. Bailkoski recalled 2014’s key theme: ‘Shadow IT.’

Technological innovation is reshaping business competition rules. Yesterday’s successful strategies may not be enough for tomorrow’s challenges and businesses must adapt to the next wave of advancements, from quantum computing to industry-specific artificial intelligence (AI) solutions. Logicalis Australia has identified seven key trends for organisations to stay ahead in 2025.

In 2023, Logicalis made a commitment to playing a proactive role in environmental sustainability by partnering with Carbon Positive Australia to restore land and biodiversity across the country. As part of our sustainability pledge, for every badge scanned at our events and for every attendee at our exclusive events, we fund the planting of native trees throughout Australia. This initiative has resulted in the planting of over 2,700 native trees, helping to offset carbon while supporting habitat restoration and biodiversity.

Last month, our global CEO, Bob Bailkoski, visited Sydney and Melbourne for the final two events on the global CIO Summit Roadshow. In his keynote, Bob reflected on a decade of the Logicalis CIO Report, tracing the journey from 2014's "shadow IT" to today's complex landscape of technological growth, cybersecurity, and increasing regulatory and sustainability demands.

In today’s interconnected world, service outages can have serious repercussions for any organisation, affecting operations, customer trust, and even compliance with regulations. Without a clear plan, teams may make rushed decisions under pressure, leading to greater disruptions or prolonged recovery times.